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Introduction
 
Supplier quality management has emerged as one of the leading business practices in the past few years. World-class manufacturers are making significant investments in systems and processes to improve supplier quality. Supplier Quality Engineering is the discipline in managing a company that governs all activities to do with Suppliers and their supplied products or services.
 

Objectives
The importance and purpose of supply chain management, the value and components of supply chain management.
Suppliers contribution to the enterprise product quality, cost control and process output.
The importance of the basic supplier audit and the necessity of the supplier information survey.
The quality management and monitoring methods during the whole process of supply chain
4 steps and 16 stages of supply chain management system.
How to build win-win relationships with supplier?  
 
Program Outline 

Module 1.  The development and conceptual change of supplier quality management
The development of supplier quality management
Why do the suppliers become a big trouble for us?
What’s the real reason for the pain of the suppliers and customers?
Four cardinal principles of supplier quality management
Systematic education will change your mind
Fundamentals of total quality management
 

Module 2.  The development process of suppliers- the fundamentals of supplier quality management (the introduction of new suppliers)
How to classify the BOM management suppliers?
Product portfolio matrix, various grades and ranks of suppliers
Team building and ability training methods for supplier development
ISO and the quality management of procurement system
Preliminary concrete actions for new supplier development
Preliminary investigation for supplier information
Reviewing the supplier self-assessment
Current supplier development strategy
Supplier on-site audit strategy
Comprehensive evaluation for suppliers
Purchase agreement, quality agreement, standards for technology and quality communication
Rapid problem-solving processing, change management, etc.
 

Module 3. Supplier selection management - source management, seeking both temporary and permanent solutions
Hierarchical management, collaborative cooperation, comprehensive evaluation, establishing scientific and effective authentication management for supplier development
Supplier strategy and the development evaluation at the early stage
Quality planning first, supplier quality strategy
Negotiations based on the quality agreement with customers
The process audit evaluation at the early stage
Hhow to determine the supplier evaluation standard
Supplier performance evaluation
7 pitfalls for supplier selection
Supplier selection-4 steps and 16 stages
Supplier development case which happened in a world top 500 enterprises


Module 4. The project development at the early stage and batch management- planning before control
The importance of project planning, design and development for the supply chain quality management
The importance of SDE staff during the design and development process
APQP(Advanced Product Quality Planning and Control Plan)
The basic principles of APQP, the benefits of APQP, team building principle, risk management methods
Five stages of product quality planning
PPAP (Production Part Approval Process)
Approving documents and submitting the list
Customer notification and requirement submission
Submission levels
Parts submission status
Incoming quality control strategy, checkpoint setting, environmental requirements, personnel qualification management
The choice of sampling inspection standard based on product state
Daily quality measure for suppliers
Quality process monitoring ability (Cp, Cpk, Pp, PKK)
Improvement tools to solve the quality problem
 

Module 5. Dynamic performance assessment for supplier and strategic partnership with supplier
Dynamic performance assessment roadmap for supplier
Square scorecard for dynamic supplier quality performance
Four dimensions of dynamic performance assessment for suppliers
Incentives for high-class suppliers
Why can't we eliminate those inferior suppliers? What is the reason behind this situation?
KPI assessment case which happened in a world top 500 enterprises
How to carry out the cross-function quality improvement activities with supplier?
What are characteristics of strategic partners?
Find the similarities and differences between American enterprise strategy and south Korean based on the establishment of strategic partnership
A classic case about mutually beneficial supplier management
 

Module 6. Supplier auditing and related skills
Pre-planning for audit will help you win
How to use the supplier audit standard
Supplier audit skills
How to validate improvement and confirm the effect
The technical considerations for products in the process of audit and some audit tips
How to accomplish the transition from a qualified second party auditor to an excellent second party auditor